Total Quality Management Quick Overview: § Objectives. § Introduction. § Concept. § Goal. § Management. § TQM working. § Benefits. § Barrier. Objectives: · To provide high quality drug product to patients or prescribers. · Process improvement. · Defect prevention. · Helping teams to make better decision. · Continuous improvements to processes systems, people, suppliers, partners, products and services. Quality: · Conformance of standard or specification. · Fitness for use. · Meeting customer requirem...
