Education For All

Ethical Behavior when Communicating with Patients Ethical Patient Care The following cases illustrate several principles of ethical behavior discussed in this chapter. As you read the following three cases, make notes about what you would do in each situation. At the end of the chapter you will find an analysis of each case. Before reading the analyses, re-read the cases, and see if you would solve them any differently than you initially did. Then compare your analyses with those provided. Each of these patient cases presents decisions that must be made on the basis of legal and ethical principles. Your ability to choose a proper course of action in these situations depends on your understanding of the ethical principles involved. The legal aspects of these cases are covered under state and federal law. However, many elements are not specifically addressed in laws and regulations but do involve underlying ethical principles of patient–health professional interaction. Principles...

Total Quality Management Quick Overview: §   Objectives. §   Introduction. §   Concept. §   Goal. §   Management. §   TQM working. §   Benefits. §   Barrier.   Objectives: ·         To provide high quality drug product to patients or prescribers. ·         Process improvement. ·         Defect prevention. ·         Helping teams to make better decision. ·         Continuous improvements to processes systems, people, suppliers, partners, products and services.   Quality:  ·           Conformance of standard or specification. ·         Fitness for use. ·         Meeting customer requirem...